InsightBridge
These are the terms InsightBridge uses, defined in plain language. Each definition stands on its own, so it can be quoted or linked individually.
BridgeAI is InsightBridge's AI conversation guide. You lead the conversation, and BridgeAI asks open questions and reflects back what you say. After each session it sends you a summary with suggested next steps. BridgeAI is not a therapist and does not diagnose.
The Clinical Director is the clinician who keeps InsightBridge nonclinical. They make sure the service stays nondiagnostic and does not provide therapy or treatment, and they decide when InsightBridge is not appropriate for a member. They can end a membership and recommend therapy instead.
Human-reviewed AI journaling is guided journaling in which an AI helps you put your thoughts into words and a real person then reads what you explored and writes back. InsightBridge is built around this combination. More about human-reviewed AI journaling.
An Insight Letter is a personal letter written to you by your Insight Professional after they read your BridgeAI conversations. It reflects your own story back to you in the voice and writing style that suits you best. It includes suggested next steps and a check-in on how you are experiencing BridgeAI and InsightBridge. Insight Letters arrive monthly on the Basic plan and twice a month on Premium. An Insight Letter is not a clinical report, assessment or treatment plan.
An Insight Professional is a human reflective practice professional assigned to you at InsightBridge. They read your BridgeAI conversations, write your Insight Letter and, on the Premium plan, meet with you for a live Reflection Session. Insight Professionals do not provide therapy, diagnosis or treatment.
Nonclinical reflective practice is guided self-reflection offered for personal growth and self-understanding. It does not diagnose or treat any condition, and it is not a replacement for therapy.
A Reflection Session is a live, one-to-one, 20-minute video session with your Insight Professional, included once a month with the Premium plan. It is a chance to talk through what has come up in your conversations and Insight Letter.
Trajectory Mapping is InsightBridge's way of showing how your relationship to a recurring topic changes across sessions. It looks at the direction of change in your language and mood over time, so progress that is hard to see from one day to the next becomes visible. It describes direction of change. It does not diagnose or measure a condition.
InsightBridge is a platform for honest self-reflection; it is not a therapy or crisis-response service. If you need immediate human support: findahelpline.com or Suicide Hotlines (Open Counseling).
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